In today’s highly competitive environment, Wilkinson Steel and Metals’ challenge is not to simply satisfy customers. Today the ability to exceed customer’s requirements of quality and cost to truly satisfy our customer is critical not simply to business success, but even to business survival.
Carefully managed value – the positioning of our products, services and organization to meet our customers value based aspirations – is a powerful path of action for fostering a loyal, prosperous customer base. Wilkinson Steel and Metals commitment to continually improving all elements driving our operational excellence and in turn customer satisfaction has been in play for more than 100 years. Elements such as Supply Chain Solutions, Value Added Processing, Lean initiatives, ISO Quality Standards, Industry Leader benchmarking and continued utilization of industry best practices in all facets of our business render reliable, honest products and services which provide genuine customer value.
Expectations constantly increase; competitors are continually advancing their products and striving to improve their standards. This is why Wilkinson Steel and Metals focus is on the customer and will always be the driving force behind companywide efforts to attain excellence.
8250 130 Street
Surrey, BC V3W 8J9
Toll Free: 1-800-663-1297